Frequently Asked Questions
Everything you need to know about shopping with Farmer Gracy
What are your shipping rates and delivery times?
We offer standard delivery across the UK within 3-5 business days for a flat fee of £4.95. Express next-day delivery is available for orders placed before 1 PM Monday through Thursday.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Items must be unworn, with original tags attached. You can initiate your return through our online portal to receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support digital payments via PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your materials ethically sourced?
At Farmer Gracy, we prioritize sustainability. 80% of our current collection is made from organic cotton or recycled fabrics, and we work exclusively with factories that meet fair labor standards.
Do you offer international shipping?
Currently, we only ship within the United Kingdom. We are working on expanding our delivery services to Europe and North America in the near future.